We are receiving higher than normal requests at the moment for assistance with remote access and home working. To help facilitate our customers being able to work from home we are prioritising these activities over other requests.
We will get to everything in time but if you could email firstname.lastname@example.org if your request is not urgent or related to remote working rather than calling that would be appreciated.
Our first line, sales and accounts staff are already working from home with the rest of our engineers completing planned site visits this week.
At present we are not scheduling any site visits beyond this week until things settle down and we can plan appropriately.
We appreciate your help and understanding